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Can Chatbots Handle Interactions on Meta (WhatsApp, Instagram, Facebook)?
Yes, our AI chatbots with RAG technology are designed to manage interactions on Meta platforms like WhatsApp, Instagram, and Facebook. These capabilities include:
- Automated responses to public comments, private messages, and user queries.
- Complete personalization of responses according to rules defined by the client, ensuring they reflect your brand's voice and values.
- Alerts for human moderation when inappropriate comments or hate speech are detected, ensuring ethical and professional handling of interactions. Our chatbots are a flexible and scalable solution that improves the user experience and optimizes interaction management on these key channels.
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